Million Consulting Services participated in the TCCA Critical Communications World event in Dubai. On Thursday, May 16, Monica chaired the Innovating Command and Control Centre Communication with sessions on:

1. Integrated End to End Public Safety Communications from Citizen to Control Center to First Responder
2. NG911 in North America: The Next Generation of Life-Saving Emergency Calling Services
3. The advent of Next Generation 112 communications in Public Safety Answering Points
4. Sharing the Work of the Finnish Emergency Response Centre Agency

Monica also presented awards to the winners of the ICCA 2024 awards.

Reflection from Monica at the end of this busy week:
TCCA’s Critical Communications World drew to a close today here in Dubai. I need to extend a heartfelt thank you to my dear friend and colleague Mladen Vratonjic and Robin D. for inviting me to participate in not only their awards ceremony but facilitating the discussion on Day 3 revolving around innovative technologies and how they are impacting our Control Rooms worldwide.

Also, thank you to Duncan Swan and Chris Lucas for their leadership and friendship.

It was great catching up with old friends Eddie Reyes and Joe Wassel!